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How kl8 Handles Your Personal Information

When you open an account with us, you share personal details and payment information — and we take that seriously.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataClear data retention rulesContact path for privacy requests

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What This Policy Covers and Who It Applies To

kl8 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to anyone who creates an account on kl8 and uses our platform from an eligible region where access is permitted under local law. We collect the information you provide during account registration — your name, contact details and, where relevant, your payment method

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details when you connect a bKash, Nagad or Rocket wallet. We also collect session data automatically: device type, IP address and pages visited. This data serves two purposes. First, it lets us process your deposits and withdrawals accurately, matching your wallet address to your account record.
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Second, it helps us detect unusual activity that could indicate unauthorised access. We do not sell your personal data to third parties, and we do not share your bKash, Nagad or Rocket account numbers with advertisers. Data transfers to service providers outside Bangladesh are governed by
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contractual safeguards, and availability of this platform depends on your local law and the eligible regions we support. If you are in Dhaka or anywhere else in Bangladesh, the same policy terms apply. Where local regulation requires a specific data-handling standard, we follow that requirement. You
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can withdraw consent for non-essential data processing at any time by contacting our support team.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

You have the right to ask what data we hold about you, request corrections, or ask us to delete your account record. Our support team handles privacy requests separately from general account queries, so your request goes directly to the right person. Reach us through any of the channels below and include your registered account email so we can verify your identity before making any changes.

HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention

Security is not a single checkbox — it runs through every part of how your account and payment data are stored and accessed. Here is how each area works in practice, from the cookies on your browser to how long we keep your transaction history.

Cookie and Tracking Policy We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences in your browser settings at any time without affecting your account access.

Account Security Practices Your account is protected by a password and a one-time PIN sent to your registered mobile number at each login. We never ask for your bKash, Nagad or Rocket PIN — only our deposit flow touches those wallets.

Data Retention Schedule We keep your account registration data and transaction records for as long as your account is active and for a defined period after closure, as required by applicable rules. Once that period ends, records are deleted from our systems.

Requesting Changes to Your Data To update incorrect information or request deletion, contact support via live chat or email. We verify your identity using your registered email and a one-time PIN before processing any change.

Common Questions About Your Privacy on kl8

These are the questions we get most often about how personal data is handled on this platform. If your question is not listed here, our support team can help directly through live chat or account email.

We collect your name, email address, mobile number and, when you add a payment method, your bKash, Nagad or Rocket wallet identifier. We do not store your wallet PINs at any point.

We do not sell your data. We share it only with service providers who support platform operations — such as payment processors — and only under contractual data-protection agreements. No advertising partners receive your wallet or account details.

Log in, go to Account Settings and select the Privacy Request option, or contact support by email with your registered account details. We verify your identity before releasing any account data.

Yes. Submit a deletion request through Account Settings or contact our support team. We process deletion after identity verification and after any mandatory retention period under applicable rules has been met.

Your wallet identifier is stored in encrypted form and used only to match your deposit or withdrawal to your account. We never display your full wallet number on screen after the initial entry and never request your wallet PIN.

This policy applies to all accounts on kl8. Access to the platform depends on your local law and the eligible regions we support. If local regulation requires additional data protections, those requirements take precedence.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How kl8 Handles Your Personal Information

Contact Us About Your Privacy Rights

Data Handling, Cookies, Security and Retention

Common Questions About Your Privacy on kl8

01 What personal data does kl8 collect when I register?

02 Does kl8 share my data with third parties?

03 How can I request a copy of the data kl8 holds about me?

04 Can I ask kl8 to delete my account and personal data?

05 How does kl8 protect my bKash or Nagad wallet details?

06 Does this privacy policy apply to me if I am in Bangladesh?

Privacy Policy

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